DO MORE -
with My Account on wacker.com
Doing business with WACKER is now easier than ever: My Account offers a variety of features and benefits as well as a simple, intuitive and modern user interface.
DO MORE and enjoy our established service available 24/7 with My Account!
Register today and get startedAll Benefits Explained in 120 Seconds
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Your benefits
Your Dashboard
The personalized overview with relevant widgets is available at all times regardless of office hours. We will provide you with information 24/7 about our products and order status. Get an overview of all your orders on your dashboard and track your delivery using our tracking function.
Simple Ordering Process
The intuitive ordering process is based on your personal product catalogue, which also shows products you have already ordered. It provides you with reliable and up-to-date information about our base prices. At the checkout you can also see negotiated prices as well as discounts.
See Your Full Order History
My Account provides a clear, well-structured and full overview for all order-related documents and activities. Check the order history of your previous and current orders at WACKER including information about order dates, ordered products and amounts. Of course, you can also find out where your order is at all times.
Invoices and Reminders
In your My Account you will find an easy and complete overview of your invoices. The invoice status and payment reminders will inform you and your accounting team about due invoices so you can focus on your core business.
Notification Center
Find everything you need to know in one place: from order status updates to updates about delivery delays or overdue invoices: We will always keep you up to date with proactive information so you can stay ahead in your business. We are continuously working to enhance My Account on wacker.com.
Join our webinar: "How to manage your chemical supply efficiently"
Discover how digital solutions can streamline your processes and boost efficiency.
Date: Wednesday November 27, 2024
Time : 10:00 AM – 11:00 AM (CET)
In the webinar you will discover:
- How an intuitive ordering system can optimize your workflow
- How real-time data and transparent information can lead to better business decisions.
- How to maintain full control over costs and schedules in a dynamic environment
...and much more.
In the following Q&A session, you can also ask individual questions to our expert.
Register now!
This is what our customers & partners think about My Account:
"In order to create a world of opportunity for our customers, a strong supplier partnership and detailed product information are a must for IMCD. In this context, WACKER My Account is a very useful supporting platform for technical and commercial teams within IMCD. The system provides our inside sales team with an interactive product catalog, including the most up-to-date information regarding product data & availability. This information also helps our customer service to process orders and deliveries. Overall, WACKER My Account supports IMCD in providing our customers with fast and the best possible service."
Lodewijk Mellema, Managing Director IMCD Benelux.
DO MORE with My Account on wacker.com
My Account is available in Europe and Southeast Asia. The system is currently being rolled out to more countries and regions.
Register hereFrequently Asked Questions
To get access to My Account, and thus to a 24/7 service, you have to sign up for a WACKER Account. To do that, simply fill out the registration or contact your CSR (Customer Service Representative).
Will I receive personal service from my CSR (Customer Service Representative) in the future as well?
Your personal CSR (Customer Service Representative) is always there for you. My Account on wacker.com provides you with 24/7 service wherever you are and on your preferred device. With My Account you can order products, track delivery status, view invoices, receive important information about our services and much more. If anything comes up, you will find all the updates in the notification center. Of course, you can also contact your personal CSR with only a few clicks to receive all the information you need.
To make order management as simple and convenient as possible for you, you can adjust access authorizations to your company's needs. Additionally, the wacker.com website and all traffic is SSL encrypted, and the system has been extensively tested for security.
My Account is available in Europe and Southeast Asia. The system is currently being rolled out to more countries and regions.
Yes, Login4More is being replaced by our enhanced and user-friendly customer portal, My Account. The transition is designed to provide you with a more streamlined and efficient experience.
Importantly, My Account not only provides the features of Login4More but also introduces additional functionalities to enhance your overall experience with WACKER.
My Account offers an enhanced and optimized experience compared to analogue ordering. It provides:
- Efficiency with a streamlined and intuitive online ordering process.
- Accessibility 24/7 access for convenient order management
- Transparency through real-time order and delivery updates
- Personalization with your personal product catalogue
We still have a number of things up our sleeve. Also, we will incorporate your feedback. But be assured: we are continuously working to enhance wacker.com and ensure your purchasing experience at WACKER is unique.
